8/27/2023 0 Comments Sawnee emc bill balancingI tried several times to tell her It happened to me last year meaning the kwh hours didn't match! So what I did was, I went back all the way to the beginning of June now mind you I was only able to do that because I took pictures. Part 2 I will let you know BBB when they do because Its almost noon time did they call No! I woke up this morning to check the app I was shocked 😮 The app said I used $6.75 and I have never not even last year in the dead heat of the summer use that amount my bill was never that high! You see when I was on the phone yesterday, I asked the rep to tell me my kWh usage daily and when she told me, it was all wrong. Sawnee provides their customer with an app for prepaid customers and after having the app for a year I noticed a discrepancy with my prepaid account so I started taking pictures of my kilowatt hours and when I called to compare them with Sawnee's it did not match the app has a glitch in it to give higher kilowatt hours to make them more money this happened before and they corrected it I had seven days left on my account before any money is supposed to be paid today I woke up it said two days left I'm so upset because not even the supervisor would come to the phone who does this? Anyone in 2021 that has prepaid with Sawnee Electric should keep their eyes on usage and call and ask what the readings on their kilowatt is and if you find a discrepancy then you know I'm telling the truth I'm going to get legal help with this no one should be billed more for what they are not using the representative did not care neither the supervisor either I'm so upset and the fact that I cannot live in an area where Georgia Power is smh 🤦â€â™€ï¸ I'm hoping Corporate Office will see this to any prepaid Sawnee Customers take pictures of your daily usage if o have to get legal help I will and based on the call today I definitely need it!
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